Criteria Currently Used to Evaluate Dispatch Triage Systems: Where Do They Leave Us?

Terri A. Schmidt; David C. Cone; N. Clay Mann

doi:10.1016/j.prehos.2003.12.003

Criteria Currently Used to Evaluate Dispatch Triage Systems: Where Do They Leave Us?

Terri A. Schmidt
, David C. Cone
, N. Clay Mann

Research output: Contribution to journal › Article › peer-review

18 Scopus citations

Abstract

Some emergency medical services (EMS) systems are interested in considering the possibility of triaging some patients who call an emergency dispatch center to alternatives to the traditional emergency response, but concerns exist about the safety of that triage. In January 2003, the Neely Conference was held in association with the National Association of EMS Physicians annual meeting in Panama City, Florida. The Neely Conference began the process of developing criteria to be used in research studies evaluating dispatch and field triage systems. Various outcome measures have been used, including expert opinion, patient interviews, specific patient complaints, field findings and interventions, and emergency department or hospital outcomes. This commentary reviews the methods used in the current literature to evaluate dispatch triage systems.

Original language	English (US)
Pages (from-to)	126-129
Number of pages	4
Journal	Prehospital Emergency Care
Volume	8
Issue number	2
DOIs	https://doi.org/10.1016/j.prehos.2003.12.003
State	Published - 2004
Externally published	Yes

Funding

Presented in part at the Neely Conference, sponsored by the National Association of EMS Physicians, the National Highway Traffic Safety Administration, and the Neely EMS Research Fund, January 15, 2003, Panama City Beach, Florida.

Funders
National Association of EMS Physicians
National Highway Traffic Safety Administration

Keywords

Dispatch
Emergency medical services
Triage

ASJC Scopus subject areas

Emergency Medicine
Emergency

Access to Document

10.1016/j.prehos.2003.12.003

Cite this

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title = "Criteria Currently Used to Evaluate Dispatch Triage Systems: Where Do They Leave Us?",

abstract = "Some emergency medical services (EMS) systems are interested in considering the possibility of triaging some patients who call an emergency dispatch center to alternatives to the traditional emergency response, but concerns exist about the safety of that triage. In January 2003, the Neely Conference was held in association with the National Association of EMS Physicians annual meeting in Panama City, Florida. The Neely Conference began the process of developing criteria to be used in research studies evaluating dispatch and field triage systems. Various outcome measures have been used, including expert opinion, patient interviews, specific patient complaints, field findings and interventions, and emergency department or hospital outcomes. This commentary reviews the methods used in the current literature to evaluate dispatch triage systems.",

keywords = "Dispatch, Emergency medical services, Triage",

author = "Schmidt, \{Terri A.\} and Cone, \{David C.\} and Mann, \{N. Clay\}",

note = "Funding Information: Presented in part at the Neely Conference, sponsored by the National Association of EMS Physicians, the National Highway Traffic Safety Administration, and the Neely EMS Research Fund, January 15, 2003, Panama City Beach, Florida.",

year = "2004",

doi = "10.1016/j.prehos.2003.12.003",

language = "English (US)",

volume = "8",

pages = "126--129",

journal = "Prehospital Emergency Care",

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T1 - Criteria Currently Used to Evaluate Dispatch Triage Systems

T2 - Where Do They Leave Us?

AU - Schmidt, Terri A.

AU - Cone, David C.

AU - Mann, N. Clay

N1 - Funding Information: Presented in part at the Neely Conference, sponsored by the National Association of EMS Physicians, the National Highway Traffic Safety Administration, and the Neely EMS Research Fund, January 15, 2003, Panama City Beach, Florida.

PY - 2004

Y1 - 2004

N2 - Some emergency medical services (EMS) systems are interested in considering the possibility of triaging some patients who call an emergency dispatch center to alternatives to the traditional emergency response, but concerns exist about the safety of that triage. In January 2003, the Neely Conference was held in association with the National Association of EMS Physicians annual meeting in Panama City, Florida. The Neely Conference began the process of developing criteria to be used in research studies evaluating dispatch and field triage systems. Various outcome measures have been used, including expert opinion, patient interviews, specific patient complaints, field findings and interventions, and emergency department or hospital outcomes. This commentary reviews the methods used in the current literature to evaluate dispatch triage systems.

AB - Some emergency medical services (EMS) systems are interested in considering the possibility of triaging some patients who call an emergency dispatch center to alternatives to the traditional emergency response, but concerns exist about the safety of that triage. In January 2003, the Neely Conference was held in association with the National Association of EMS Physicians annual meeting in Panama City, Florida. The Neely Conference began the process of developing criteria to be used in research studies evaluating dispatch and field triage systems. Various outcome measures have been used, including expert opinion, patient interviews, specific patient complaints, field findings and interventions, and emergency department or hospital outcomes. This commentary reviews the methods used in the current literature to evaluate dispatch triage systems.

KW - Dispatch

KW - Emergency medical services

KW - Triage

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Criteria Currently Used to Evaluate Dispatch Triage Systems: Where Do They Leave Us?

Abstract

Funding

Keywords

ASJC Scopus subject areas

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