Einstellung von LKW-Fahrern zu maschinell generiertem Feedback über die Sicherheit ihres Fahrverhaltens

In-vehicle technologies are proliferating in more modern fleets. Would it be possible to use data gathered by new in-vehicle technology to provide real-time and post-shift feedback to drivers about their safe driving behavior? We examined truck drivers' attitudes and opinions about receiving feedback through in-vehicle technology via focus groups (n = 66) and ques tionnaire responses from a sample of 198 long-haul truck drivers. Drivers saw the main benefit of in-vehicle technology as providing better information about their behavior in traffic mishaps. Nearly half of respondents indicated that feedback-by-technology would make them safer drivers. In addition, most drivers did not feel that technology would be too complicated to use, be a distraction, or "de-skill" the profession. Drivers' greatest concerns centered around privacy issues such as data getting into the 'wrong hands' or being used against drivers. Drivers had varied preferences regarding the mode, manner and timing of feedback-by-technology, indicating the need for flexibility and/or adjustability in such feedback systems. Together, focus group and questionnaire results confirmed that drivers would like to receive more feedback and that feedback by in-vehicle technology would be acceptable if properly designed and implemented.