TY - JOUR
T1 - Error Disclosure Climate and Safety Climate Trajectories
T2 - the Mediating Role of Counterfactual Sharing
AU - He, Yimin
AU - Lee, Jin
AU - Huang, Yueng hsiang
AU - Yao, Xiang
AU - Courtney, Theodore K.
N1 - Funding Information:
Funding was provided by The National Natural Science Foundation of China (No: 31671121, 32171075).
Publisher Copyright:
© 2022, The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature.
PY - 2022
Y1 - 2022
N2 - Safety climate evolves in reflection of the effectiveness of organizational safety management efforts. The present study identified patterns of safety climate change over time and examined the role of error disclosure climate and counterfactual sharing in relation to safety climate change patterns. Online surveys were administered in a Chinese hospital three times at approximately 1-month intervals; the final sample included 451 healthcare workers nested within 62 teams. A latent growth mixture modeling approach was adopted to identify representative patterns of safety climate change at both individual and team levels and the predictors of those patterns. Three patterns of safety climate trajectories, declining (16%), improving (39%), and maintaining (45%), were identified at the individual level. Positive error disclosure climate and counterfactual sharing were significantly associated with increased probability of membership in the improving and maintaining trajectories compared to the declining trajectories. Counterfactual sharing mediated the relation between error disclosure climate and membership of safety climate trajectories. At the team level, two patterns of safety climate change, declining (15%) and improving (85%), were identified. Team counterfactual sharing was significantly associated with increased probability of membership in the improving trajectories compared to the declining trajectories. The current study demonstrated that an open and non-judgmental culture and the practice of sharing errors can contribute to improving safety climate over time.
AB - Safety climate evolves in reflection of the effectiveness of organizational safety management efforts. The present study identified patterns of safety climate change over time and examined the role of error disclosure climate and counterfactual sharing in relation to safety climate change patterns. Online surveys were administered in a Chinese hospital three times at approximately 1-month intervals; the final sample included 451 healthcare workers nested within 62 teams. A latent growth mixture modeling approach was adopted to identify representative patterns of safety climate change at both individual and team levels and the predictors of those patterns. Three patterns of safety climate trajectories, declining (16%), improving (39%), and maintaining (45%), were identified at the individual level. Positive error disclosure climate and counterfactual sharing were significantly associated with increased probability of membership in the improving and maintaining trajectories compared to the declining trajectories. Counterfactual sharing mediated the relation between error disclosure climate and membership of safety climate trajectories. At the team level, two patterns of safety climate change, declining (15%) and improving (85%), were identified. Team counterfactual sharing was significantly associated with increased probability of membership in the improving trajectories compared to the declining trajectories. The current study demonstrated that an open and non-judgmental culture and the practice of sharing errors can contribute to improving safety climate over time.
KW - Counterfactual
KW - Error disclosure climate
KW - Safety climate
UR - http://www.scopus.com/inward/record.url?scp=85134337316&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85134337316&partnerID=8YFLogxK
U2 - 10.1007/s10869-022-09830-2
DO - 10.1007/s10869-022-09830-2
M3 - Article
AN - SCOPUS:85134337316
SN - 0889-3268
JO - Journal of Business and Psychology
JF - Journal of Business and Psychology
ER -