"having a Normal Life": A Qualitative Study on Client Goal-Setting within a Health Care and Social Needs Navigation Program

Kate Laforge, Peggy Wros, Katherine J. Bradley, Kristen Beiers-Jones

Research output: Contribution to journalArticlepeer-review

1 Scopus citations

Abstract

Client goals within healthcare and social needs navigation programs are neither well understood nor incorporated into ambulatory care practices. This study provides a qualitative analysis of client-established goals within the Interprofessional Care Access Network (I-CAN), a community-based health care and social needs navigation program. One hundred eleven client goal lists were analyzed using conventional content analysis. Twenty-two codes were developed and grouped into 4 main categories including Physical/Mental Health, Social/Social Services, Health Care System, and Daily Living. The results of this study offer insight into client goals within health care and social needs navigation programs and provide suggestions for future research.

Original languageEnglish (US)
Pages (from-to)56-65
Number of pages10
JournalJournal of Ambulatory Care Management
Volume44
Issue number1
DOIs
StatePublished - Jan 2021

Keywords

  • goals
  • home health nursing
  • nursing
  • patient navigation
  • social determinants of health

ASJC Scopus subject areas

  • Health Policy

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