Improving access to clinical offices

C. M. Kilo, P. Triffletti, C. Tantau, M. Murray

Research output: Contribution to journalReview articlepeer-review

12 Scopus citations


Optimal access to office care requires a detailed understanding of a practice's capacity to provide care and demand for services. Once capacity and demand are known, they can be effectively managed to provide care today for those needs that arise today. Such a system of "open access" benefits clinicians and patients alike. This article describes specific steps a practice can take to achieve open access.

Original languageEnglish (US)
Pages (from-to)126-132
Number of pages7
JournalJournal of Medical Practice Management
Issue number3
StatePublished - Dec 1 2000


  • Access
  • Ambulatory care
  • Capacity
  • Demand
  • Improvement
  • Office practices

ASJC Scopus subject areas

  • Health Policy


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