Making it work: Organization and processes of telephone nursing advice services

Barbara Valanis, Susan Moscato, Christine Tanner, Susan Shapiro, Seiko Izumi, Marion David, Ann Mayo

Research output: Contribution to journalArticlepeer-review

10 Scopus citations
Original languageEnglish (US)
Pages (from-to)216-223
Number of pages8
JournalJournal of Nursing Administration
Issue number4
StatePublished - Apr 1 2003

ASJC Scopus subject areas

  • Leadership and Management

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