Two projects: Both successful, one a failure

Ken R. Pence, David M. Dilts

Research output: Contribution to conferencePaperpeer-review


This research examines two concurrent computer deployments. Both achieved their goals within budget but one was considered a success and one was considered a failure. The critical decision points and impact between these projects suggests a role-based decision model in which bias affects the perception of technology deployment success. Scale does not appear to have affected this perception.

Original languageEnglish (US)
Number of pages6
StatePublished - 2003
Externally publishedYes
Event34th Annual Meeting of the Decision Sciences Institute - Washington, DC, United States
Duration: Nov 22 2003Nov 25 2003


Other34th Annual Meeting of the Decision Sciences Institute
Country/TerritoryUnited States
CityWashington, DC


  • Bias
  • Computer
  • Hindsight
  • Role
  • Sunk cost

ASJC Scopus subject areas

  • Management Information Systems
  • Hardware and Architecture


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