TY - JOUR
T1 - Lewd, Crude, and Rude Behavior
T2 - The Impact of Manners and Etiquette in the General Hospital
AU - Silverman, Benjamin C.
AU - Stern, Thomas W.
AU - Gross, Anne F.
AU - Rosenstein, Donald L.
AU - Stern, Theodore A.
PY - 2012/1
Y1 - 2012/1
N2 - Background: Lewd, crude, and rude behaviors of patients and staff members have the potential to complicate care; unfortunately, the medical literature on manners and etiquette is sparse. Objective: We sought to understand the impact of lewd, crude, and rude behaviors in the general hospital and to provide a context in which to educate clinicians about the management of troublesome behaviors of patients and staff members. Method: We reviewed the history of etiquette in the general hospital, and discuss the ethical ramifications and clinical management of inappropriate behaviors. Results: Lewd, crude, and rude language and behaviors are often heard and seen in the general hospital; such behaviors can be understood in a biopsychosocial context. Conclusions: Teaching trainees about manners and etiquette can help them identify and manage offensive behaviors and can facilitate the provision of effective and ethical care.
AB - Background: Lewd, crude, and rude behaviors of patients and staff members have the potential to complicate care; unfortunately, the medical literature on manners and etiquette is sparse. Objective: We sought to understand the impact of lewd, crude, and rude behaviors in the general hospital and to provide a context in which to educate clinicians about the management of troublesome behaviors of patients and staff members. Method: We reviewed the history of etiquette in the general hospital, and discuss the ethical ramifications and clinical management of inappropriate behaviors. Results: Lewd, crude, and rude language and behaviors are often heard and seen in the general hospital; such behaviors can be understood in a biopsychosocial context. Conclusions: Teaching trainees about manners and etiquette can help them identify and manage offensive behaviors and can facilitate the provision of effective and ethical care.
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U2 - 10.1016/j.psym.2011.08.011
DO - 10.1016/j.psym.2011.08.011
M3 - Article
C2 - 22221717
AN - SCOPUS:84859521362
SN - 0033-3182
VL - 53
SP - 13
EP - 20
JO - Psychosomatics
JF - Psychosomatics
IS - 1
ER -