Women-focused treatment agencies and process improvement: Strategies to increase client engagement

Jennifer P. Wisdom, Kim Hoffman, Elke Rechberger, Kay Seim, Betta Owens

Research output: Contribution to journalArticlepeer-review

10 Scopus citations

Abstract

Behavioral health treatment agencies often struggle to keep clients engaged in treatment. Women clients often have additional factors such as family responsibilities, financial difficulties, or abuse histories that provide extra challenges to remaining in care. As part of a national initiative, four women-focused drug treatment agencies used process improvement to address treatment engagement. Interviews and focus groups with staff assessed the nature and extent of interventions. Women-focused drug treatment agencies selected relational-based interventions to engage clients in treatment and improved four-week treatment retention from 66% to 76%. Process improvement interventions in women-focused treatment may be useful to improve engagement.

Original languageEnglish (US)
Pages (from-to)69-87
Number of pages19
JournalWomen and Therapy
Volume32
Issue number1
DOIs
StatePublished - Jan 2009

Keywords

  • Engagement
  • Process improvement
  • Substance use disorder
  • Women

ASJC Scopus subject areas

  • Gender Studies
  • General Psychology

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